개인정보처리방침

Effective: 2/24/2026

1. Introduction

OurDigital Clinic ("OurDigital," "we," "us," or "our") is committed to protecting the privacy and personal information of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.ourdigital.org or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.

2. Data Controller

OurDigital

Email: [email protected]

Website: www.ourdigital.org

3. Information We Collect

3.1 Information You Provide

We collect information you voluntarily provide when using our website:

  • Contact form submissions: Name, email address, request type, and message content
  • Consultation bookings: Name, email, and scheduling preferences
  • Email communications: Any information you include in direct email correspondence

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Usage data: Pages visited, time spent on pages, click patterns, and referring URLs
  • Device data: Browser type, operating system, screen resolution, and language preferences
  • Network data: IP address, approximate geographic location (country/region level)

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide requested services
  • To schedule and manage consultations
  • To improve our website and user experience
  • To analyze website traffic and usage patterns
  • To send follow-up communications related to your inquiry (with your consent)
  • To comply with legal obligations

5. Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics: Website analytics and usage tracking. Google may collect and process data according to their Privacy Policy.
  • Google Sheets: Secure storage of contact form submissions for internal workflow management.
  • Slack: Internal team notifications when new inquiries are received. No personal data is stored in Slack beyond notification content.
  • Amplitude: Product analytics to understand user behavior and improve our services.

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

6. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: You have given explicit consent through the privacy checkbox on our contact form.
  • Legitimate interest: Processing is necessary for our legitimate business interests (e.g., improving services, website analytics).
  • Contractual necessity: Processing is necessary to fulfill a service agreement with you.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact form submissions: Retained for up to 3 years from the date of submission, or until you request deletion.
  • Analytics data: Retained according to the default retention periods of each analytics service (typically 14-26 months).
  • Email communications: Retained for the duration of the business relationship plus 1 year.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to restrict processing: Request limitation on how we use your data.
  • Right to data portability: Request your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interests.
  • Right to withdraw consent: Withdraw your consent at any time without affecting prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • HTTPS encryption for all data transmitted between your browser and our servers
  • Access controls limiting data access to authorized personnel only
  • Regular security reviews of our systems and processes
  • Secure credential management for third-party service integrations

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the Republic of Korea and the United States (through third-party services). We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

12. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: